• About Our Dental Services
  • Our Patient’s Service Charter
About Our Dental Services

The Imara Mediplus Hospital we believe that everyone should have a healthy smile for life and with the help of our Dental clinic; it’s easier than you think. We provide advanced modern diagnostic, preventive and curative dental services for patients of all ages. Our dental clinic is the facility of choice for patients who live or visit this region.

Our Patient’s Service Charter

We promise you the RIGHT TO:

  • To treat you with dignity and compassion
  • To handle your information with confidentiality
  • To accord you privacy and respect during consultation, examination and treatment
  • To give you information on your condition and management
  • To consent to and have free choice on your treatment
  • To accord you personalized management
  • To serve you in an atmosphere of trust, safety and comfort
  • To respect your time and to always reduce your waiting time
  • To provide you with a channel to complain and receive effective feedback
  • To always observe high quality standards
  • To provide you access to innovative medical procedures according to international standards


  • To care for you own health
  • To provide us with complete and accurate information to assist in diagnostics, treatment, rehabilitation or counselling
  • To follow the recommended treatment or rehabilitation plan
  • To inform us of any changes in your contact details
  • To show respect and consideration for other patients and staff
  • To enquire about any costs related to treatment and to settle all your financial obligations

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